Technical Evaluation Assessment • Techzu

Support Ticket & SLA System

Multi-guard isolated authentication, business-hours SLA engine, and audit logging.

Candidate
Mazharul Islam
Email
mazharulislam1998r@gmail.com
Company
Techzu
Customer Portal

Submit tickets, track resolution progress, and respond to support agent replies.

Email: customer1@example.com
Password: password
Enter Customer Portal
Agent Portal

Claim unassigned tickets, respond to customer issues, and add internal notes.

Email: agent1@example.com
Password: password
Enter Agent Portal
Admin Portal

System administration, SLA monitoring, agent management, and CSV data imports.

Email: admin@example.com
Password: password
Enter Admin Portal
Designed & Developed by Mazharul Islam for Techzu • Laravel 11